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CHILDREN, DOGS, GIFT VOUCHERS

FREQUENTLY ASKED QUESTIONS AND ALL THE RIGHT ANSWERS

EXPERIENCE MORE. PAY LESS.

Because children make life beautiful and we hold beauty in the highest esteem, we always extend a very warm welcome to all of our young guests. Our policy of charging less for children is just another way for us to express how much we care. Details available on request.

FOR OUR TWO-LEGGED GUESTS. AND THEIR FOUR-LEGGED FRIENDS.

All of our guests receive a warm welcome – whether they have two legs or four. The only difference: dogs pay less than people (EUR 25/night), but are not allowed into the hotel gym. Upon arrival, a comfy bed or cushion, treats, bowls – and, if requested, special food – will be waiting for your dog. Please let us know in advance of your arrival if you are travelling with a dog.

ARRIVE AT YOUR OWN PACE. UNLOAD AT YOUR LEISURE.

If you arrive by car, please drive directly up to the hotel and park your vehicle during check-in in our loading zone (10 min) at „Raubergasse“ (left-hand side of the hotel - marked as Ladezone Hotel). At the reception you will receive a discounted ticket for the 'Kastner und Öhler' parking garage (address: Kaiser Franz Josef Kai 8). The price is EUR 23,00 per 24 hours and the ticket is valid from the first entry - pre-booking is not necessary, there is free choice of parking space & walking distance to the hotel is approximately 5 minutes.

ARRIVE EARLIER. LEAVE LATER.

To give you as much time as possible to get your bearings and explore the city on the day of arrival – and to sleep in on the day of departure – we have made our check-in and check-out times as convenient as possible for you. So, check-in is available from 2pm and you do not have to check out until 11am.
14:00 CHECK-IN | 11:00 CHECK-OUT

14:00

Check In

11:00

Check Out

SMALL GIFTS. BIG MOMENTS.

Vouchers for Aiola Living open up the whole city, since they are accepted at all Aiola locations in Graz. For breakfast with the whole family, a cocktail with your best friend or a memorable surprise.